Get instant answers on your community website 24/7 or call our team. We are here when you need a real person.
Use your community website for information, forms, payments and more. Call anytime for AI-powered answers and live assistance when you need it most.
ACCESS YOUR COMMUNITY WEBSITEHOMEOWNER EDUCATION
Our Homeowner Education Portal is packed with guides, videos and articles to help you understand your HOA and enjoy your community to the fullest.
Visit our Find Your Community page and select your association from the list. Your community website is the best starting point for account access, governing documents, forms, community information, and immediate answers from HOAi.
Open your community website and sign in to your homeowner account to view your balance and available payment options. HOAi can help you locate the correct payment page, or you may call our team for assistance.
Yes. Sign in through your community website to review or update the contact information associated with your account. If you cannot make the change online, ask HOAi for guidance or contact our office so a team member can help.
First, carefully review the letter for the reported concern, response instructions, and any applicable deadline. Your community website and HOAi can help you find relevant rules, documents, and next steps; you may also contact your management team if you need clarification or believe the notice was issued in error.
Begin on your community website, where you can find the appropriate request form or contact pathway for your association. HOAi can help you determine whether the matter is maintained by the Association and direct you to the correct next step.
For urgent property concerns, call us at 303-457-1444 in Colorado or 602-609-3582 in Arizona.
Community events and important dates may be available on your community website. Ask HOAi for the latest information or contact your management team when a date is not listed or you need additional details.
Visit your community website to access the architectural request form, applicable guidelines, and submission instructions for your association. HOAi can help you locate the correct materials and explain what information may be needed before you submit your request.
Call 303-457-1444 in Colorado or 602-609-3582 in Arizona at any time, day or night. HOAi provides initial assistance 24/7; during business hours, calls can be transferred to a live team member or your Community Manager when available, and after hours our live emergency service can assist with qualifying community emergencies.
Always call 911 first for fire, medical emergencies, suspected criminal activity, or any immediate threat to life or safety.
Start with HOAi on your community website or call our office 24/7. If HOAi cannot resolve your question, we will help connect you with a live person—and after hours, emergency assistance remains available when the situation cannot wait.
The easiest place to start is your community website or by calling Homestead. During business hours, you can connect with a live team member or your Community Manager when available. You can also submit a message through your community website so your management team can review and respond to your request.
An HOA emergency is generally an urgent community or common-area problem that cannot reasonably wait until the next business day, such as active flooding or water intrusion, a major common-area utility failure, significant property damage that is continuing, or another condition requiring immediate Association attention. For fire, medical emergencies, suspected criminal activity, or any immediate threat to life or safety, always call 911 first.
Visit our Status Letters page to request an association status letter and review the information needed to process your request. If you are unsure what to submit, contact Homestead for assistance.
